Government technology is changing the way we live, work and interact with our government and society at large.

According to the World Economic Forum, govtech is poised to become the world’s largest software industry, with a forecasted market size of more than $1 trillion by 2028.

As govtech expands, its influence on our everyday lives, the efficiency of public services and the dynamics of civic involvement will continue to rise. This could bring about a future in which technology integrates with governance to build citizen-centric and universally accessible government services.

TechRepublic Premium presents this quick glossary of 52 key concepts to help your understanding.

Featured definition from the glossary:

Citizen engagement index

Shortened to CEI, this is an instrument designed to assess the level of involvement, interaction and collaboration between the government and its citizens, reflecting the general condition of the democratic process. It generally considers factors such as participation in decision-making processes, accessibility of government information and the use of digital platforms for citizen feedback.

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