For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. The adage “you’re only as good as your last performance” certainly applies. An MSP and its technicians can get everything right, complete a client’s complex cloud migrations, and perform remote work initiatives and proprietary business application upgrades, but make mistakes deploying a single new workstation and — regardless of whether it’s fair — those PC errors are often the experience the client remembers.

Using this guide and checklist, written by Erik Eckel for TechRepublic Premium, will help you reduce or eliminate client complaints, remote follow-ups and return visits.

Featured text from the guide:

Other elements MSPs should review when deploying new desktops and laptops include:

• Confirming the machine’s build and specifications match the purchase order.

• Installing and configuring cloud services and applications.

• Configuring proper hibernation and sleep settings.

• Migrating all needed files and information from the system being replaced.

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