Quality assurance engineers apply their technical expertise and skills to oversee the entire software development lifecycle, verify the quality of the product and assess the overall user experience against a checklist specified by the client. This hiring kit, written by Mark W. Kaelin for TechRepublic Premium, provides an adjustable framework your business can use to ...

It’s tempting, in the heat of the typical support technician’s day, to enter minimal information in service tickets to speed resolution. After all, closing tickets quickly is the goal, right? However, the opposite is true. It’s important to take a little time to compose and update tickets properly. In this TechRepublic Premium guide, created by ...

Software development is a complex process that involves a specific series of steps (known as the development lifecycle) to transform a concept into a deliverable product. The steps involved with creating the finished product must be carefully adhered to yield the best results, reduce inefficiencies and maximize customer satisfaction. The purpose of this policy, written ...

For many businesses, particularly those operating at the enterprise level, the demands of the competitive marketplace require them to constantly upgrade and reiterate their software applications and systems. This continuous cycle of deployment, fixing, updating, upgrading and redeploying requires systems and personnel that can keep track of their application software’s status at any given time ...

Software engineering is complex, especially when businesses are continuously trying to deliver personalized and new products to customers. If you are a part of this technology change, chances are you will have to constantly learn, unlearn and update your existing software knowledge. To be a software engineering expert, TechRepublic Premium presents a rundown of 10 ...

Onboarding and offboarding employees requires careful attention. Otherwise, team members may receive insufficient permissions to perform their jobs or continue to have access long after their employment’s termination. Given the stakes, the problem is even worse when managing IT staff permissions, so it’s imperative that your company adopts a system to ensure consistency. Employees, contractors ...

Whenever installing Microsoft 365 subscription services and apps on a Mac, multiple considerations come into play. There are so many elements to consider that forward-thinking IT professionals should consider employing a checklist. With proper administration, IT departments can ensure important tasks aren’t overlooked and users don’t need to return systems to the help desk for ...

The policy’s purpose is to define for employees and authorized representatives the technology-related purchases eligible for reimbursement. TechRepublic Premium’s policy also seeks to ensure all expenses are properly reported, processed and reimbursed. This policy can be customized as needed to fit your organization’s requirements. From the policy: Technology purchases should only be completed after first ...

A web browser is an indispensable feature of every computer and, in some cases, the only truly essential feature (such as with Google Chromebooks). The purpose of this policy from TechRepublic Premium is to provide guidelines for the secure configuration and use of web browsers on company systems. It also includes steps for remediation and ...

Moving well-beyond its cryptocurrency roots, blockchain technology has quickly become a sought-after component of application development in the modern business enterprise. Recruiting candidates with advanced software engineering experience and at least some familiarity with applied blockchain technology will take time and effort. This hiring kit from TechRepublic Premium provides a workable framework you can use ...

Recruiting a video game animator with the right combination of experience and technical expertise will require a comprehensive screening process. This hiring kit from TechRepublic Premium provides an adjustable framework your business can use to find the right person for the job. From the hiring kit: DETERMINING FACTORS, DESIRABLE PERSONALITY TRAITS AND SKILLSETS Beyond sheer ...

Point of sale systems present a wholly different challenge compared to just deploying a new PC. While managed service providers must remember all the same details as with a PC when deploying a new POS workstation, there are a host of additional complex and sensitive elements that must be properly addressed with a POS installation. ...

Software is the lifeblood of businesses today. Tech has come out to be a solid differentiator, with faster product delivery being a make-or-break moment for any organization. TechRepublic Premium presents this quick glossary of key concepts to help your understanding. From the glossary: Integrated development environment An IDE is a one-stop software application for developers ...

The modern enterprise generates more raw data than ever before, but it takes someone with special skills to turn that data stream into information that decision-makers can actually use. The extraction of useful business intelligence requires insight into all aspects of an enterprise’s business operations, technical knowledge of what, where and how data is generated ...

This policy from TechRepublic Premium defines proper practices for using Microsoft 365 applications, sites and services whenever accessing, connecting to or otherwise interacting with organization systems, services, Teams sites, SharePoint portals, messaging, conferences, files and data. From the policy: No ‘nesting’ cloud file-storage service directories. No organization representative should ever install or locate a Microsoft ...